At Dhevu Global, we understand that plans can change. Our cancellation policy is designed to be simple and customer-friendly, while ensuring a smooth order processing experience.
1. Order Cancellation by Customer
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Prepaid Orders:
You may cancel your order within 12 hours of placing it by contacting us directly at [Email Info.Dhevu@Gmail.com] or [WhatsApp Number +91 7066889793]
2. Cancellation After Order Processing
Once an order has been processed or shipped, it cannot be canceled. If you still wish to return the item after delivery, please refer to our Return & Exchange Policy.
3. Cancellation by Dhevu Global
In rare cases, we may cancel an order due to:
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Product unavailability
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Payment issues
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Incorrect shipping address or contact information
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Order flagged as high-risk or suspicious
In such cases, the full amount will be refunded, and the customer will be notified immediately.
4. Refund Timeline for Cancellations
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Refunds for canceled prepaid orders are processed within 3–7 business days to the original payment method.
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For COD orders, no refund is applicable unless payment was collected in advance.
Need Help?
For cancellation support, contact us at:
📧 [Email Info.Dhevu@Gmail.com ]
📞 [WhatsApp +91 7066889793]